Room Attendant

1 week ago

Bath, Bath and North East Somerset, United Kingdom Apex Hotels Full time

About the Role:

As a Self-Checking Room Attendant at Apex Hotels, you will play a vital role in delivering exceptional guest experiences. You will be responsible for ensuring that all guest rooms are immaculately clean and well-presented, providing a warm welcome to our guests.

Key Responsibilities:

  • Perform cleaning duties, including cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting
  • Engage with guests to promote guest loyalty and memorable experiences
  • Ensure our guests experience our high levels of comfort and quality
  • Take pride in the work you do

What We Offer:

As a member of our housekeeping team, you will have the opportunity to develop new skills, learn from experienced colleagues, and enjoy a range of benefits, including:

  • 29 days holiday
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App Wagestream, allowing you to get paid earlier than your normal monthly pay date
  • Inhouse company interactive employee communication APP
  • Entry to our state-of-the-art gym and pools
  • Healthy meals to enjoy while you're working
  • Training and development from day one
  • Employee events and celebrations
  • £ referral bonus when your friends or family join the team

Training and Development:

You will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant. We are looking for someone who:

  • Can deliver excellent standards
  • Uses initiative
  • Is self-aware and able to evaluate their own work
  • Has a customer service attitude
  • Has the ability to multi-task and provides excellent attention to detail
  • Holds a genuine desire to provide a Warmer Welcome to our guests

Why Join Us:

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We'll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey.

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