Public Area Attendant
3 days ago
Public Area Attendant Role
We are seeking a motivated and detail-oriented Public Area Attendant to join our Housekeeping Team at Hotel Indigo Bath. As a Public Area Attendant, you will be responsible for maintaining the cleanliness and good order of our public areas, ensuring a pleasant environment for our guests and team members.
Key Responsibilities:
- Maintain the cleanliness and organization of public areas, including storage areas and employee spaces.
- Perform cleaning and maintenance tasks to the required standard.
- Handle guest queries in a courteous and professional manner, escalating as necessary.
- Report any malfunctioning equipment, damaged furniture, or maintenance problems.
Requirements:
- Excellent personal presentation and a strong work ethic.
- Proactive and able to work under own initiative.
- Drive to consistently meet high standards in terms of cleanliness and brand pillars.
- Passion for providing excellent customer service.
Benefits:
- Heavily discounted Staff Room Rates at all Castlebridge properties.
- 50% off your bill when dining in one of our Restaurants or Bars.
- Fully funded Apprenticeship programme to develop your career.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
- Referral schemes for referring friends or family to join our team.
- Flexible shift patterns and contracts available to suit your lifestyle.
- Monthly colleague recognition through our 5-Star Service rewards programme.
- Use of Wagestream financial wellbeing platform.
- Employee Assistance Programme - free, confidential advice available 24/7.
About Hotel Indigo Bath:
Hotel Indigo Bath is a boutique hotel located in a beautiful honey-coloured Georgian terrace. We offer a unique and stylish experience for our guests, with 166 modern and stylish rooms reflecting the influences of the architects and novelists who made Bath famous for its storytelling and passionate social scene.
We are a 24/7 operation, offering a range of amenities and services to our guests, including The Elder Restaurant and a private dining suite. We are committed to providing excellent customer service and a comfortable stay for our guests.
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