Technical ITSM Specialist

3 weeks ago


London, Greater London, United Kingdom Initialize IT Full time

About the Role:

We are seeking a skilled Technical ITSM Specialist to join our team at Initialize IT. As a key member of our service management team, you will be responsible for designing and implementing technical solutions that meet the needs of our clients.

Key Responsibilities:

  • Design and implement technical solutions
  • Develop and maintain ITIL processes
  • Collaborate with clients to understand business requirements
  • Lead workshops and training sessions
  • Maintain and improve existing ServiceNow configurations

Requirements:

  • Extensive experience in ITSM and technical solutions
  • Strong background in ServiceNow
  • Excellent communication and collaboration skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills

Salary: £409 per day (based on London location)


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