Supervisor - Langham Club Team

3 weeks ago


West London, United Kingdom The Langham, London Full time

The Langham, London, is currently seeking a skilled Supervisor to join its Langham Club team. As a Supervisor, you will play a vital role in ensuring that the buffet food and beverage offerings are of the highest standards and that all guests receive an efficient, highly personalised and anticipatory service.

About the Role

  • Key Responsibilities:
  • Ensure the quality of buffet food and beverage offerings
  • Liaise with hotel departments for effective communication and cooperation
  • Motivate and lead the Langham Club team
  • Monitor and manage team performance to deliver exceptional guest service
  • Carry out administrative tasks as required
  • Address guest complaints efficiently
  • Develop and update training manuals and deliver on-job training

About You

  • Previous experience in a similar environment
  • Previous supervisory experience
  • Strong interest in food and beverage
  • Excellent customer service skills
  • Immaculate personal presentation

Benefits

  • Financial Wellbeing
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Access to company pension plan and life insurance
  • Discounts on food and beverage and spa treatments

Our Culture

The Langham, London, is dedicated to fostering a supportive environment where innovation, collaboration, and personal growth thrive. We welcome applicants from diverse backgrounds and are committed to diversity and inclusion.

Sustainability Pledge

We are proud to be recognised as an environmentally conscious hotel, striving to improve our eco policies and initiatives to preserve our world for future generations.



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