Langham Club Supervisor Role
4 weeks ago
Langham Club Supervisor Role
The Langham, London is seeking a skilled Supervisor to join our esteemed Langham Club team. As a Supervisor, you will be responsible for ensuring the highest standards of buffet food and beverage offerings, liaising with hotel departments for seamless communication, motivating and leading the team, and providing exceptional guest service.
About the Role
- Ensure the quality of buffet food and beverage offerings
- Liaise with hotel departments for effective communication
- Motivate and lead the Langham Club team
- Monitor and manage the performance of the waiting team
- Carry out administrative duties as required
- Handle guest complaints efficiently
- Update and assist in developing training manuals and SOPs
About You
- Previous experience in a similar environment
- Previous experience in supervising and leading teams
- Strong interest in food and beverage
- Excellent customer service skills
- Immaculate personal presentation
Benefits
- Paid overtime
- Discretionary service charge
- 28 days of holiday with the opportunity to increase to 33 days based on length of service
- Access to Wagestream
- Complimentary accommodation at Langham Hotels and Resorts
- Discounted accommodation at The Langham, London
- Discounts in food and beverage outlets and spa treatments
- Up to £750 recommend a friend referral bonus
- Seasonal travelcard loan
- Subsidised taxi journey
- Company pension plan
- Life insurance
- Discounts in high street and online shops
Mental Wellbeing
- Colleague recognition system
- Learning and development opportunities
- Staff parties and social events
- Access to the Employee Assistance Programme
- Access to qualified mental health first aiders
Physical Wellbeing
- Free meals on duty
- Uniform supplied and laundered
- Enhanced sick pay
- Eye test vouchers
- Cycle2Work scheme
- Subsidised regular back massage and reflexology sessions
Our Culture
The Langham, London is dedicated to cultivating a supportive environment where our people are our pride. We foster innovation, collaboration, and personal growth.
Diversity and Inclusion
The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on disability, gender identity, race, religion, marital status, or any other characteristic.
Sustainability Pledge
We are proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations.
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