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Maintenance Coordinator

2 months ago

Newham, United Kingdom Sourced Experts Full time
Job Title: Admin Maintenance Support Scheduler

Department: Property Maintenance Support

Location: Office based- Stratford

£32,000- £35,000

Monday - Friday

Job Purpose

The Admin Maintenance Support Scheduler is responsible for overseeing and coordinating maintenance activities across both residential and commercial properties. The role ensures that properties are well-maintained, repairs are carried out promptly, and tenant or client issues are addressed efficiently. This position requires working closely with contractors, clients, and internal teams to provide a smooth and effective maintenance operation.

Please note that experience in admin property maintenance is essential for this role.

Key ResponsibilitiesMaintenance Coordination
  • Schedule and manage routine maintenance and emergency repair requests.
  • Evaluate and ensure maintenance services are within budget while maintaining high standards of quality.
  • Liaise with contractors and maintenance teams to ensure tasks are completed efficiently and on time.
Client Relations
  • Respond promptly to maintenance requests and concerns from clients or tenants.
  • Foster positive relationships with clients, ensuring their needs are met and their satisfaction is maintained.
  • Provide clear communication of maintenance schedules and activities to minimise disruption to tenants or businesses.
  • Maintain up-to-date and accurate records of all maintenance activities, including work orders, certificates, access confirmations, and completed repairs.
  • Update property management software with job status, client requests, and any related documentation.
  • Monitor and manage maintenance budgets to ensure cost-effective operations.
Reporting
  • Prepare regular reports on maintenance activities, including expenses and profitability analysis.
  • Provide progress updates to the line manager on ongoing maintenance projects and any issues that arise.
Skills & Qualifications
  • Experience in a similar role is essential: Minimum 2 years of relevant experience in maintenance coordination or property management.
  • Strong organisational and time-management skills: Ability to manage multiple tasks and schedules efficiently.
  • Attention to detail and problem-solving skills: Ensures accuracy in work and resolves issues promptly.
  • Proactive and self-motivated: Capable of working independently and anticipating maintenance needs.
  • Professional demeanour and strong work ethic: Exhibits professionalism in communication and interactions.
  • Positive attitude: Maintains a positive and cooperative approach in dealing with clients and colleagues.
  • Excellent communication and interpersonal skills: Able to communicate effectively with clients, contractors, and team members.
  • Proficient in property maintenance software and Microsoft Office Suite: Competent in using digital tools to manage records and communications.
  • Perfect verbal and written English skills: Clear and concise communication is essential.
Working Conditions
  • Primarily office-based with occasional site visits if necessary.