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Senior Office Manager

2 months ago

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Job Description

**Job Title:** Senior Office Manager - Electrical Projects Team

**Job Summary:** We are seeking an experienced Office Manager to join our Electrical Projects Team as a Senior Office Manager. This is a key position providing management support and high-level customer service to both internal and external clients.

**Key Responsibilities:**

  • Manage the day-to-day duties within the Electrical department, ensuring the smooth running of all administrative processes.
  • Oversee the management of our database, updating, maintaining accurate records, and making systems changes where needed.
  • Liaise with internal and external customers, ensuring information is accurately communicated.
  • Prepare documentation/reports for team meetings, Board reports, and meetings with the Electrical Manager.
  • Maintain a professional, client-facing approach, demonstrating excellent customer service.
  • Review and update key department processes and Risk Register.
  • Carry out Line Manager duties within the Electrical team, including completion of Performance Reviews, holiday authorizations, and sickness reporting.
  • Contribute to the electrical management structure and attend bi-weekly meetings.

**Requirements:**

  • Strong office management background.
  • High levels of organizational effectiveness, good communication, and interpersonal skills.
  • Knowledge of the importance of customer service and its impact on business performance.
  • Interest in the utilities or construction industry.
  • Strong coordination and administration skills.
  • Ability to build and maintain relationships.
  • Proactive and motivated approach, alongside a positive can-do attitude.
  • Ability to problem-solve and escalate/investigate where required.
  • Strong IT skills of MS Office (Word, Excel, PowerPoint, Outlook, and Teams).
  • Experience in preparing reports and creating presentations.

**Company Benefits:**

  • Staggered start and finish times.
  • Hybrid working options.
  • Life cover.
  • Attractive holiday allowance.
  • EV salary sacrifice scheme.
  • Wellbeing services.
  • Long service awards.
  • Volunteering scheme.
  • Christmas shutdown.
  • Buy additional holiday.