Duty Officer Lead

1 week ago


Redcar, Redcar and Cleveland, United Kingdom Gi Group Full time

Salary Range: £26,000 - £36,000 per annum.

Job Overview

We are seeking a highly skilled Facilities Officer to take on the role of Duty Officer Lead at our Sports Centre. As part of our dynamic team, you will play a crucial role in supporting participation growth, planning sales and activities, and maintaining high standards of service provision and facility maintenance.

  • Support and encourage participation growth through services, activities, and customer care, ensuring a positive experience for users and driving engagement.
  • Lead day-to-day operations, planning, and management of the Sports facility, including scheduling, staffing, and equipment maintenance, ensuring seamless delivery of services.
  • Plan, monitor, and meet targets for sales, programming, and activities, driving revenue growth and optimizing resource allocation.
Essential Skills and Qualifications
  • A minimum of a Level 3 Sports or Leisure related qualification or a Level 2 Gym Instructor qualification, demonstrating expertise in sports operations and management.
  • Ability to work flexibly, including evenings and weekends on a rota basis, ensuring coverage and excellent user experience.
Benefits Package
  • Access to local government pension scheme, providing security and financial well-being.
  • Up to 41 days annual leave per year, allowing time for relaxation and professional development.
  • Staff health & wellbeing and benefits schemes, promoting a healthy and productive work environment.
  • On-site parking, making it convenient to commute and access the Sports Centre.
  • Career development opportunities, including funding for qualifications, enabling growth and advancement within the organization.

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