Fitness Sales Representative

1 month ago

Dumfries, Dumfries and Galloway, United Kingdom Bannatyne Health Club Full time
About Bannatyne Health Club

Bannatyne Health Club is a renowned fitness and wellness provider across the UK, known for its state-of-the-art facilities and commitment to helping members achieve their health and fitness goals.

Job Title: Membership Advisor

We are seeking a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base.

Key Responsibilities:
  • Promote and sell memberships through tours, presentations, and follow-ups with prospective members.
  • Conduct engaging and informative tours of the club, highlighting key features and benefits.
  • Lead, mentor, and manage a team to achieve and exceed membership KPIs.
  • Develop and implement strategic sales plans to drive new membership acquisition and retention.
  • Monitor sales performance metrics and provide actionable insights to improve results.
  • Build and maintain strong relationships with prospective and existing members.
  • Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
  • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
  • Analyse market trends and competitor activities to stay ahead of industry developments.
Requirements:
  • Good organisational and multitasking abilities.
  • The ability to think outside the box and be a self-starter with your own initiative.
  • Strong interpersonal and communications skills and a customer-focused attitude.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • The ability to work to deadlines and be KPI-driven.
  • Ability to work flexible hours, including weekends and holidays.
What We Offer:
  • Competitive compensation.
  • Opportunities for professional development.
  • A supportive team culture.
  • B-Fuelled - complimentary lunch or breakfast.
  • Flexible schedule.
  • 28 days annual leave increases with tenure.
  • Free gym membership.
  • Complimentary gym membership for another person (after 2 years service).
  • Discounted Spa Treatments - 30%.
  • Discounted Spa Goods - 20% ELEMIS Products.
  • Discounted Meals and Beverages - 50% cafe/bar.
  • Career & Personal Development training.
  • Mental Health, Well-Being and EAP Services.
  • Length of Service Awards.
  • Staff Awards and Bonuses.
  • Discounted entertainment and shopping.

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