Holiday Support Specialist

6 days ago


London, Greater London, United Kingdom easyJet Airline Company PLC Full time

Salary Estimate: £28,000 - £38,000 per annum (dependent on experience)

About the Role

We are looking for a highly skilled Holiday Support Specialist to join our team at easyJet holidays. As a key member of our Holidays Operations Centre, you will provide exceptional levels of customer care on in-bound calls, offering solutions and resolving queries for our customers.

You will be working in a dynamic environment, collaborating with the On Holiday Support Team Leaders and Duty Managers to deliver exceptional customer experiences. You will work a mixture of day and night shifts, on a roster of 5-on/5-off, 4-on/5-off, and 5-on/4-off.

Key Responsibilities:
  • Provide excellent customer service on in-bound calls
  • Collaborate with the On Holiday Support Team Leaders and Duty Managers
  • Work efficiently in a fast-paced environment
About Us

easyJet holidays is a company that values its employees and offers a range of benefits to support their well-being and development. As a valued member of our team, you will have access to heavily discounted flights for yourself and your loved ones, as well as free easyJet Plus membership, annual holiday vouchers, and a generous annual leave entitlement.



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