IT Support Specialist
1 month ago
We are seeking an experienced IT professional to join our team as a Field Engineer. This is a unique opportunity to work in a dynamic school environment, providing technical support and maintenance of IT systems.
Key Responsibilities- Technical Support: Serve as the primary point of contact for IT-related issues across multiple schools, ensuring prompt resolution and effective communication with clients.
- Infrastructure Management: Maintain accurate records of school IT infrastructure, updates, and support activities, adhering to licensing and security standards.
- Network Administration: Manage school networks, including backups, user accounts, and antivirus updates, ensuring systems remain functional and secure.
- IT Troubleshooting: Proven experience in resolving technical issues related to hardware, software, and networking.
- Microsoft Technologies: Proficiency in Windows, Office applications, Active Directory, Group Policy, and basic networking (LAN/WAN, DHCP, DNS).
- Security Awareness: Familiarity with filtering, safeguarding software, and mobile devices (iOS/Android), as well as experience with Cisco Meraki, WatchGuard, and Veeam.
- Driving License: Must possess a full UK driving license.
- Certifications: Enhanced DBS certification required.
The estimated salary for this role is £165,000 per annum, based on industry standards and location factors. If you are a motivated and customer-focused IT professional looking for a new challenge, please submit your application.
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