Operational Support Specialist

3 hours ago


Crawley, West Sussex, United Kingdom This is an IT support group Full time
Job Title: Operational Support Specialist

Salary: £90,000 - £120,000 per annum

About the Role

We are seeking an experienced Operational Support Specialist to join our team. As a key member of our operations department, you will be responsible for delivering high-quality support services to our clients.

The successful candidate will have a strong background in fraud investigations and compliance, with experience of working in a similar role. You will be able to demonstrate excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

This is an exciting opportunity to join a dynamic and growing organization, where you will have the chance to develop your skills and expertise further.

Key Responsibilities

  • Maintain RSM's high level of service and values
  • Ensure timely delivery of fraud investigations to a criminal standard
  • Produce case files and presentation of cases in both magistrates and crown courts
  • Client support and other additional duties as required

Requirements

  • ACFS qualification essential
  • Experience of working within fraud prevention/detection/investigations team environment
  • PQE (or equivalent) experience
  • Ability to manage and progress multiple investigations to meet specific timelines
  • Excellent verbal communicator
  • Excellent written communication skills
  • Strong ability to organise a varied workload


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