Claims Resolution Specialist
3 days ago
We are seeking a skilled Claims Resolution Specialist to join our team at Verisk. As a Claims Resolution Specialist, you will play a critical role in resolving liability and credit hire claims.
Key Responsibilities:
- Investigate the circumstances surrounding accidents to determine proximate cause, liability, and confirm indemnity.
- Request relevant documentation to enable an efficient settlement strategy and investigate claimed periods and rates to ensure they are reasonable and not exaggerated.
- Nominate or instruct solicitors when required.
- Identify any possible fraud concerns and manage where applicable.
- Correspond with all relevant parties to deliver professional standards of customer service.
- Manage your caseload efficiently to achieve monthly targets and maintain a high standard of quality.
Requirements:
- Attention to detail
- Ability to embrace change
- Analytical nature
- Communication
- Confident decision maker
- Customer Service
- Determination
- Integrity
- Negotiation
- Organised
- Patience
- Relationship building skills
- Target driven
- Teamwork
What We Offer:
- 25 days holiday plus Bank Holidays and Wellbeing time
- Smart casual dress
- Participation in the discretionary bonus scheme
- Opportunity to opt into flexible benefits
- Access to learning and development resources
- Free yearly eye test and discount on new frames and lenses
- Barre, Yoga, Pilates & Mindfulness virtual classes
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