Regional Operations Manager

2 weeks ago

London, Greater London, United Kingdom High Profile Resourcing Ltd Full time

High Profile Resourcing Ltd

Salary: £60,000 + car allowance + bonus + great career prospects

We are supporting a leading independent scientific group in their pursuit of business growth and internal progression. As a key member of the senior management team, you will play a crucial part in delivering operational excellence and ensuring the company achieves its goals.

This is an excellent opportunity for someone with strong operational experience in a technical/scientific environment and multi-site experience, who wants to flourish in a fast-paced international organisation.

To lead the business, you will act as a role model for the team, achieved through hiring, managing, motivating, engaging, developing and retaining excellent managers and employees to establish a reliable and high performing team with a robust succession plan.

You will ensure and guarantee development, control, implementation and continuous improvement of compliance with relevant legislation, regulation and accreditation requirements, including all relevant direct or indirect legal, health & safety and quality requirements of the business.

You will work with the Senior Leadership team, identifying the unique value proposition of the business and proposing / developing the local strategy and business plan to achieve and/or expand market leadership in the area of responsibility.

You will drive the successful organic growth of the business while also achieving/maintaining best industry standards and profitability, achieving this through taking appropriate measures to improve profitability, including having a hands-on personal commitment to address situations where profit levels are too low.

You will maintain and constantly improve customer satisfaction (including internal customers) and ensure the business delivers a high standard of service and expertise.

You will ensure the effective management of the marketing and sales activities of the business in conjunction with the commercial team, particularly through building strong positive relationships with clients, developing an in-depth knowledge of their requirements and ensuring interactions are efficient and constructive.

You will maintain an excellent knowledge of relevant testing/service methodologies and keep up to date with the latest advancements to maintain and improve the technical/scientific aspects of the business.

You will ensure annual reviews and objectives take place for all employees within the region.

You will ensure there is a clear talent management plan in place for the region with succession planning for key/critical roles and development plans created.

You will comply with and support the company HS & E policies and procedures.

Proven experience of managing a commercial, customer-focused laboratory is essential.

Highly mobile with the flexibility to travel extensively, both nationally and internationally, is preferred.

Excellent commercial laboratory skills and practices as well as food/feed chemistry and microbiology techniques are required.

A proven track record in managing laboratories across a multi-site platform is highly desirable.

A proven operational and financial experience, with the ability to understand and drive a strong commercial agenda, is necessary.

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