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Senior Receptionist

2 months ago

London, Greater London, United Kingdom Zuma Restaurants Full time

We are seeking a highly skilled and enthusiastic Senior Receptionist to join our team at Zuma Restaurants. Our Senior Receptionists are dedicated to delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

About the Role

As a Senior Receptionist, you will be the first point of contact for our guests and will be responsible for managing the front desk, handling reservations, and providing exceptional customer service. You will work closely with our team to ensure that our guests have an unforgettable experience.

Key Responsibilities

  • Manage the front desk and handle guest inquiries
  • Process reservations and manage the reservation system
  • Provide exceptional customer service and create a warm and welcoming atmosphere
  • Work closely with the team to ensure seamless service delivery
  • Maintain a high level of professionalism and attention to detail

What We Offer

We take pride in giving our guests an exceptional experience through great service and quality. To celebrate your success, we offer a range of benefits, including:

  • World-class in-house training to help you develop your skills
  • Opportunities to travel the world with our five incredible worldwide brands
  • Long service awards to show our appreciation for your hard work
  • Exciting in-house incentives to motivate you to excel
  • Travel season ticket loan to help you save money on travel
  • Family meals on shift to bring you closer to your colleagues
  • Staff discount across Zuma, ROKA, oblix & INKO NITO
  • Cycle to work scheme to help you stay fit and save money

We are a company that thrives on the passion, energy, and commitment of our people. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.