Employment Coach

2 months ago

Brighton, Brighton and Hove, United Kingdom Maximus Full time

About Maximus

Maximus is a global organization that specializes in providing health and employment services to millions of people every year. We employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

Our Mission

We do work that matters with people who care. Our mission is to support customers to address their barriers to employment by providing individualized packages of support so they have the necessary skills and confidence to secure and sustain employment.

Job Summary

We are seeking an Employment Coach to join our team. As an Employment Coach, you will be responsible for supporting customers to overcome barriers to employment and achieve their career goals.

Key Responsibilities

  • Support customers to identify employment opportunities and provide guidance and support to help them secure and sustain employment.
  • Develop and implement individualized plans to help customers overcome barriers to employment.
  • Work with customers to identify their strengths and areas for development and provide coaching and mentoring to help them achieve their career goals.
  • Collaborate with other agencies and organizations to provide holistic support to customers.
  • Monitor and evaluate the effectiveness of support provided to customers and make recommendations for improvement.
  • Maintain accurate records of customer interactions and progress.
  • Comply with company policies and procedures and maintain confidentiality and data protection standards.

Requirements

  • Empowers & Inspires Others
  • Building Effective Relationships
  • Analytical Thinking & Problem Solving
  • Planning & Organising
  • Demonstrates effective questioning skills, including probing and challenging
  • Demonstrates effective coaching and mentoring skills
  • High level of digital literacy skills, including strong working knowledge of Microsoft Office applications and web-based communication technologies
  • Experience or ability to cold call and close agreements with employers
  • Demonstrates the ability to market specific attributes of customers to employers
  • Experience of working in a target driven environment
  • Experience of working with people with multiple and complex needs, including health conditions and disabilities
  • Understanding of how to affect positive behaviour change
  • Quality & Compliance: Understanding of the requirement for accurate completion of paperwork and contract compliance
  • GCSE or equivalent in English and Maths at grade 'C' or above or equivalent qualification or experience
  • A strong commitment to personal and professional development
  • Commitment to develop and implement equal opportunities policy and anti-discriminatory practices in employment and service delivery
  • Ability to work within Corporate Policy, Procedures and Health & Safety Legislation
  • Commitment to the Company's safeguarding protocols
  • Ability to carry out the duties of the job with reasonable adjustments
  • Ability to meet the mobility requirements of the job
  • Eligible to Work in the UK status

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