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    1 month ago

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    4 weeks ago

    Birmingham, Birmingham, United Kingdom Daisy Corporate Services Trading Limited Full time

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Mobile Cover Receptionist

2 months ago

Birmingham, Birmingham, United Kingdom LAH Property Marketing Full time

Job Summary

We are seeking a highly skilled and flexible Front of House Receptionist to provide professional and temporary reception cover for our clients and tenants. As a key member of our team, you will be responsible for creating a seamless and welcoming environment for our visitors and ensuring the reception area is impeccably presented at all times.

Key Responsibilities

  • Provide exceptional customer service and manage visitors in a friendly and professional manner
  • Represent key stakeholders with a knowledgeable and positive approach
  • Effectively manage couriers, post, and all deliveries
  • Conduct general administration tasks and submit weekly reports on site activity as required

Building Management

  • Develop effective relationships with clients, agents, and contractors
  • Ensure the reception area is impeccably presented at all times
  • Maintain pristine vacant spaces available for viewing
  • Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
  • Report and manage issues through the correct processes
  • Prioritize building security
  • Demonstrate a proactive approach to problem-solving

Additional Tenant Experience

  • Read the local amenities file in the site notes to understand the area you are stationed
  • Be aware of the site's added value/promotional events and be prepared to support as required

Requirements

  • Positive attitude and a can-do spirit
  • Flexibility and adaptability with a strong team spirit
  • Calm under pressure
  • Understanding of excellent customer service delivery
  • Immaculate presentation and engaging demeanor
  • Proactive with excellent communication skills
  • PC literate with the ability to learn new software
  • Additional knowledge in building/facilities management is advantageous

Benefits

  • Referral programme
  • Wellness scheme, including a 24-hour confidential helpline
  • Company events