Hotel Night Porter

7 days ago


Doncaster, Doncaster, United Kingdom Arena Racing Company Full time

Hotel Night Porter Role Overview

We are seeking a skilled and detail-orientated Hotel Night Porter to join our team at Arena Racing Company. In this role, you will be responsible for ensuring the smooth operation of our Front Office during late night hours.

Key Responsibilities:

  • Monitor and maintain high standards of service delivery.
  • Handle guest complaints and concerns in a professional and timely manner.
  • Conduct safety floor checks and report any issues to the relevant teams.
  • Ensure all new company practices and procedures are implemented immediately.
  • Work closely with the Front Office team to ensure seamless service delivery.

Requirements:

  • Previous experience in a Front Office role in a hotel environment.
  • Previous experience with hotel systems and procedures.
  • Excellent communication and problem-solving skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Collaborative and supportive work environment.

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