Night Porter

3 weeks ago


Doncaster, Doncaster, United Kingdom Mercure Doncaster Full time
About the Role

The Night Porter is a key member of our hotel team, responsible for ensuring the smooth operation of our hotel during the night shift. This includes handling transactions, providing excellent customer service, and maintaining the security and cleanliness of the hotel.

Key Responsibilities
  • Handle cash and credit transactions with accuracy and efficiency
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise
  • Conduct regular security checks around the hotel to ensure the safety and security of guests and staff
  • Perform basic cleaning tasks to maintain the cleanliness and presentation of the hotel
  • Set up and prepare service areas, such as breakfast and conference facilities
  • Handle cash and credit reconciliations for the hotel
About You

We are looking for a highly organized and detail-oriented individual with excellent communication and interpersonal skills. Previous experience in a hotel environment is essential, with a strong understanding of Opera PMS an advantage.

The successful candidate will be able to work independently and as part of a small team, with a flexible and adaptable approach to completing routine and non-routine tasks. A high level of attention to detail and accuracy is required, as well as the ability to manage one's own time effectively.

About Us

Cairn Group is a family-owned business with a growing portfolio of hotels, bars, and restaurants across the UK. We are committed to providing exceptional customer service and creating memorable experiences for our guests. If you are a motivated and enthusiastic individual who shares our values, we would love to hear from you.


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