Store Operations Manager

2 weeks ago


Aberdeen, Aberdeen City, United Kingdom Lidl in Deutschland Full time

About the Role

We're looking for a highly skilled and motivated individual to join our team as a Deputy Store Manager at Lidl. As a key member of our store leadership team, you'll play a vital role in driving sales growth, improving customer satisfaction, and developing your colleagues.

Key Responsibilities

  • Manage the store in the absence of the Store Manager, taking ownership of the store and leading by example to support your colleagues.
  • Lead and inspire the team to achieve their full potential every day, using our Leadership & Company Principles.
  • Monitor and manage key performance indicators (KPIs), ensuring the store is running efficiently and effectively.
  • Provide excellent customer service, responding to customer queries and resolving issues in a friendly and professional manner.
  • Comply with health and safety laws, standards, and guidelines, ensuring a safe working environment for all employees.

Requirements

  • Experience leading and developing a team in a fast-paced environment.
  • Excellent communication skills, with the ability to motivate and inspire colleagues.
  • A strong understanding of retail operations, including stock management, cash handling, and customer service.
  • The ability to work independently, with minimal supervision, and as part of a team.
  • A passion for delivering exceptional customer service and driving sales growth.

What We Offer

  • A competitive salary based on equal opportunity and pay structures.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Ongoing training and development opportunities, to help you achieve your career goals.
  • Enhanced family leave and a range of other benefits, designed to support your well-being and life outside of Lidl.

Join Our Team

If you're a motivated and ambitious individual, with a passion for retail and customer service, we'd love to hear from you. Apply now to become a part of our dynamic team and take the first step towards a rewarding career with Lidl.



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