Technical Support and Training Lead

4 days ago


East Bolton Moor, United Kingdom CV Screen Full time
Technical Support and Training Lead

CV Screen is seeking an experienced Technical Support and Training Lead to join our team in Bolton. As a key member of our team, you will deliver outstanding customer experiences, provide technical support, and lead on-site training sessions across the UK.

With a competitive salary of £30,000, this role offers a unique blend of technical expertise, customer success, and team collaboration. You will work closely with internal departments to enhance service quality and resolve issues efficiently. Proficiency in Windows Operating Systems (10, 11, Server OS), Microsoft Office, and basic knowledge of MS SQL are essential for this role.

Key Responsibilities:

  • Deliver technical support, troubleshoot installation issues, and assist customers during the go-live phase.
  • Lead on-site training sessions, tailoring plans to meet specific client needs.
  • Schedule and implement software upgrades for clients, ensuring seamless transitions.
  • Collaborate with internal teams to enhance service quality and resolve issues efficiently.

What We Offer: A comprehensive benefits package, including career development opportunities and a supportive team environment, along with a competitive salary of £30,000.



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