IT Technical Specialist

4 days ago


East Bolton Moor, United Kingdom CV Screen Full time
Job Description:

This role is ideal for a motivated and enthusiastic individual who has a strong background in technical support, preferably within EPoS or similar environments. You will be responsible for delivering exceptional customer support, troubleshooting installation issues, and assisting clients during the go-live phase. The salary for this position is approximately £25,000 + Excellent Benefits.

About the Job:
The successful candidate will work closely with internal departments and external partners to enhance service quality and resolve issues efficiently. This office-based role requires on-site presence 5 days a week, based in Bolton. The location is conveniently accessible from Manchester, Bury, Wigan, Chorley, and Blackburn.

Key Responsibilities:
  • Provide first-class technical support, resolving installation issues and ensuring seamless transitions.
  • Design and deliver online and on-site training sessions across the UK, tailoring plans to meet specific client needs.
  • Schedule and implement software upgrades for clients, guaranteeing efficient transitions.


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