IT Technical Specialist
4 days ago
This role is ideal for a motivated and enthusiastic individual who has a strong background in technical support, preferably within EPoS or similar environments. You will be responsible for delivering exceptional customer support, troubleshooting installation issues, and assisting clients during the go-live phase. The salary for this position is approximately £25,000 + Excellent Benefits.
About the Job:
The successful candidate will work closely with internal departments and external partners to enhance service quality and resolve issues efficiently. This office-based role requires on-site presence 5 days a week, based in Bolton. The location is conveniently accessible from Manchester, Bury, Wigan, Chorley, and Blackburn.
Key Responsibilities:
- Provide first-class technical support, resolving installation issues and ensuring seamless transitions.
- Design and deliver online and on-site training sessions across the UK, tailoring plans to meet specific client needs.
- Schedule and implement software upgrades for clients, guaranteeing efficient transitions.
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