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Product Design Director
2 months ago
Job Title: Product Design Director - Global Strategy
Job Summary:
We are seeking an experienced Product Design Director to lead our global strategy for Product Design, overseeing research and analytics for Michelin Connected Fleet. As a key member of our team, you will be responsible for making key decisions on product integration across web, mobile, and mobility solutions, primarily B2B, with some internal applications.
Key Responsibilities:
- Lead the global strategy for Product Design, overseeing research and analytics for Michelin Connected Fleet.
- Make key decisions on product integration across web, mobile, and mobility solutions, primarily B2B, with some internal applications.
- Collaborate closely with Product, Sales, Engineering, and Digital Marketing teams to ensure a seamless, user-focused experience and brand consistency across regions (Europe, North America, and LATAM).
- Mentor and guide others, driving the Product Design agenda while managing complex projects and stakeholder relationships in a multicultural environment.
- Lead a global, growing team of Product Designers and Researchers, ensuring alignment and leveraging team strengths while managing contractors, budgets, and onboarding processes.
- Design, build, and deliver the Product Design global strategy.
- Lead Product Design across the Services & Solutions organisation, owning the end-to-end process: Research, Design, Implement + Deploy.
- Build a global 'Centre of Excellence' for Product Design for Services & Solutions with a global needs in mind.
- Build a clear set of insights and understanding of customer needs and trends to inform decision-making, development prioritisation, and resource allocation.
- Recruit a solid team of Product Designers, through external resources, across our key talent hubs (London, France, and Brazil).
- Contribute to the consistency, impact, and 'cut-through' of all digital, customer-facing platforms across the business line.
- Establish a clear position as 'the Product Design expert' in the business, but demonstrate an open and accessible behaviour in-line with our company values; the democratisation of knowledge and competencies is important for future talent planning, resource allocation, and building a collaborative mindset.
- Build a network of key allies within the wider Michelin organisation.
Requirements:
- Bachelor's or Master's degree in design, UX, human-computer interaction (HCI), or equivalent professional experience with a track record of continuous professional growth.
- ~8+ years of experience as a Product Designer, Interaction Designer, Design Manager, or any Design leadership role.
- ~ Demonstrate a portfolio of work with a proven track record for solving difficult Product Design problems and simplifying difficult requirements to intuitive interfaces solutions.
- ~ Experience leading research projects and user testing.
- ~ Excellent communication, interpersonal, and analytical skills, including the ability to present design concepts clearly and persuasively to colleagues, partners, stakeholders, and especially to senior executives.
- ~ Highly organised and effective project management skills with a track record for effectively managing design across multiple, concurrent programs.
- ~ Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours.
