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Centre Administrator
4 weeks ago
We are seeking a highly organized and customer-focused Centre Coordinator to join our team in Porchester. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our centre.
Key Responsibilities:- Provide exceptional customer service and support to our customers, responding to their queries and concerns in a timely and professional manner.
- Manage and maintain our CRM database, ensuring accurate and up-to-date customer information and communication records.
- Assist with course preparation, including completion of course registers, classroom checks, and invigilation support.
- Process candidate packs, including liaising with candidates and companies, preparing packs for submission, and processing results and certificates.
- Contribute to general office duties, such as accepting deliveries and maintaining office records.
- Attend administrative team meetings and contribute to discussions and decision-making.
- IT literacy, specifically Microsoft Office.
- Strong administration experience and excellent attention to detail.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Competitive salary.
- Pension scheme.
- 20 days holiday plus bank holiday.
- Onsite parking.
Travail Employment Group is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a motivated and organized individual with excellent customer service skills, we would love to hear from you.
