Rental Desk Support Specialist

2 weeks ago


Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full time
Job Description

As a Customer Service Representative at Thrifty Car & Van Rental, you will be responsible for:

  • Identifying and exceeding customer requirements
  • Ensuring all administrative tasks are completed daily
  • Coordinating and facilitating the delivery and collection of rental vehicles to and from designated locations
  • Efficiently managing the rental process, including verifying customer information, processing payments, and accurately completing rental agreements
  • Maintaining a full understanding of retail rental procedures and consistently complying with the Thrifty process
Requirements

To succeed in this role, you will need to possess:

  • Excellent customer service and communication skills
  • Strong administrative skills
  • Proficient computer skills
  • A full driving license (held for at least 12 months)
Working with Us

We are proud to be one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. Join our family business and enjoy amazing opportunities for career growth and development.

  • Salary: £18,500 - £23,000 per annum (dependent on location and experience)


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