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Outpatient Receptionist

4 weeks ago


Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as an Outpatient Receptionist & Call Centre Clerk. This is a full-time opportunity to provide exceptional service to patients and staff in a fast-paced environment.

Main Responsibilities
  • Provide a professional front-of-house and telephone service to patients and staff
  • Manage patient appointments and bookings in accordance with agreed booking rules
  • Process paper reconciliation slips efficiently and maintain accurate patient records
  • Input and update the Trust's PAS system to ensure data quality and accuracy
  • Work effectively in a team environment and maintain confidentiality at all times
About Us

Chesterfield Royal Hospital NHS Foundation Trust is committed to delivering high-quality patient care and services. Our Proud to CARE philosophy supports our vision of being a first-class provider of sustainable healthcare services.

We value and appreciate our staff, and we are committed to supporting their education and development. We encourage our staff to bring their improvement ideas to life and speak up when needed.

Our team is dedicated to providing exceptional care and services to our patients. We are passionate about delivering high-quality care and making a positive impact on the lives of those we serve.