Customer Service Representative
3 days ago
Customer Service Superstars Wanted
Welcome to Finch Henry Job Corps Center, a dynamic and customer-oriented organization committed to delivering excellence in life insurance and protection solutions. We're on a quest for an Inbound Customer Service Executive to join our vibrant team.
Key Responsibilities:
- Answering inbound customer service calls, providing friendly and professional assistance to our valued customers.
- Assisting with various administrative tasks, including data entry, document preparation, and record keeping.
- Developing a strong understanding of our products and services to address customer inquiries accurately.
Requirements:
- Excellent communication skills with a friendly and approachable telephone manner.
- A genuine passion for interacting with people, providing exceptional customer service, and resolving enquiries effectively.
- An unwavering commitment to accuracy and attention to detail to ensure we are providing the very best service to our customers.
- Ability to multitask – we are looking for a ninja who can converse with customers over the phone and accurately capture the information provided.
- A professional but friendly approach – when covering reception, you will be the first person our visitors meet.
What's in it for you:
- A basic salary of £24,750 + bonus opportunity.
- We're all about success, so we provide you with an award-winning training program to help you thrive.
- No weekend working and enjoy time off during Christmas and Bank Holidays. Work-life balance, yes please.
- Celebrate loyalty with us – enjoy birthday leave, extra holiday days, and paid days off for important life moments like getting married or buying a house.
- Life is unpredictable, and we've got your back. Take paid time off for appointments, car trouble, family emergencies, or whatever life throws at you.
- Join us for some epic company events. Our annual Summer and Christmas parties are legendary.
- We've got your future covered with a pension, discounted life insurance, and death in service benefit.
- It really does pay to have friends with our £1500 recommend a friend scheme.
- We love a discount and we have many on offer through our rewards scheme, including eye care and local retailers.
At Finch Henry Job Corps Center, we believe in equality, diversity, and inclusion.
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