Customer Service Representative

1 month ago


Bournemouth, Bournemouth, United Kingdom Rubicon Recruitment Agency Full time
Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team at Rubicon Recruitment Agency. As a Call Centre Representative, you will play a vital role in reconnecting with lapsed customers and building strong relationships with existing clients.

Key Responsibilities:
  • Establish and maintain rapport with customers to understand their needs and preferences
  • Communicate effectively with customers to resolve queries and concerns
  • Upsell and cross-sell relevant products to customers
  • Record customer interactions and update the database
Benefits:
  • Work in a small, supportive team environment
  • No cold calling – focus on existing customer relationships
  • Opportunities to earn a bonus once permanent
  • Free parking
  • Monday to Friday, 9am-5pm
Requirements:
  • Excellent communication and interpersonal skills
  • A positive attitude and excellent customer service etiquette
  • Ability to work independently and as part of a team

This is an excellent opportunity for a motivated and customer-focused individual to join our team and make a real difference in the lives of our customers.



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