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Customer Service Representative

2 months ago

Bournemouth, Bournemouth, United Kingdom Rubicon Recruitment Agency Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at Rubicon Recruitment Agency. As a Customer Service Representative, you will be responsible for reconnecting with lapsed customers and building strong relationships with them over the phone.

Key Responsibilities:
  • Contact existing customers who have previously purchased products from our client
  • Understand customer needs and promote relevant products
  • Record customer interactions and update the database
Benefits:
  • Small, supportive team environment
  • No cold calling - you will be reaching out to existing customers only
  • Opportunities to earn a bonus once permanent
  • FREE parking
  • Monday to Friday, 9am-5pm
Requirements:
  • Strong communication and rapport-building skills
  • A positive attitude and excellent phone etiquette
  • Ability to work independently and within a team