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Service Advisor
2 months ago
Service Advisor Role
The Solution Auto is seeking an experienced Service Advisor to join our team in the Aftersales department. As a Service Advisor, you will be the first point of contact for customers, ensuring a seamless and efficient experience.
Key Responsibilities:
- Check vehicles in and out, liaising with customers to secure future work.
- Deal with customers' requirements for service and repair work in a courteous and efficient manner.
- Carry out systematic follow-up, up-sell, and prospecting activities to maintain and build service department volume.
- Deliver exceptional levels of customer service and promote additional products and services.
- Work closely with the Workshop Controller and Service Manager to achieve departmental goals.
Requirements:
- Experience in a franchised car dealership as a Service Advisor.
- Full driving license required (preferably clean).
What We Offer:
- Competitive salary of £28,200 (including Saturdays) + uncapped bonus.
- 42.5 hour week with 8-5pm or 9-6pm Saturday mornings rota'd 1 in 2.
Further Training and Development:
The Solution Auto offers ongoing training and development opportunities to support your career growth and success.
