Skoda Service Advisor Position for Car Sales

3 weeks ago


Morecambe, Lancashire, United Kingdom Vantage Skoda Full time

At Vantage Skoda, we are dedicated to delivering exceptional service to our customers. As a Service Advisor, you will play a vital role in ensuring that our customers receive the highest level of care and attention.

Job Description:

We are seeking a highly motivated and customer-focused Service Advisor to join our team in Skoda Morecambe. In this role, you will be responsible for:

Key Responsibilities:

  1. Providing exceptional customer service, ensuring that our customers feel valued and supported throughout their service experience.
  2. Working closely with our technicians to diagnose and resolve any issues with our customers' vehicles in a timely and efficient manner.
  3. Communicating clearly and effectively with our customers, ensuring that they are informed throughout the service process.
  4. Managing our customers' expectations, ensuring that their service experience meets their needs and exceeds their expectations.

Requirements and Qualifications:

To be successful in this role, you will need:

  1. A strong customer service background, with a proven track record of delivering exceptional service.
  2. Excellent communication and interpersonal skills, with the ability to build strong relationships with our customers and colleagues.
  3. Strong technical knowledge of vehicles, with the ability to diagnose and resolve complex technical issues.
  4. A passion for delivering exceptional service, with a focus on exceeding customer expectations.

Benefits:

We offer a competitive salary of up to £25,282.40 per annum (dependent on experience), with the opportunity to earn up to £32,882.40 per annum including OTE. You will also receive excellent benefits, including:

  1. A competitive salary and benefits package.
  2. Ongoing training and development opportunities, to help you grow and succeed in your role.
  3. A supportive and collaborative team environment, where you will be valued and respected.

About Us:

Vantage Skoda is a leading car dealership, dedicated to delivering exceptional service to our customers. We are proud of our reputation for excellence, and we are committed to building long-term relationships with our customers. If you are a motivated and customer-focused individual, who is passionate about delivering exceptional service, we would love to hear from you.


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