Apprenticeship Customer Experience Advisor

4 days ago


Aldridge, Walsall, United Kingdom Getting In Limited Full time

Job Title: Smart Home Telephone Support Specialist

Job Description:

We are looking for a highly skilled and motivated individual to join our team as a Smart Home Telephone Support Specialist. As an Apprentice, you will gain hands-on experience in resolving customer queries and providing excellent support for our smart home products.

Key Responsibilities:

  • Resolve technical issues related to smart home devices over the phone
  • Collaborate with cross-functional teams to escalate complex issues
  • Update the CRM system with accurate information
  • Maintain product knowledge and stay up-to-date with new releases

Salary and Benefits:

  • A competitive salary of £23,000 - £26,000 per annum
  • Opportunity to attain an NVQ 2 Customer Service qualification
  • Training delivered through face-to-face and remote sessions

About Our Company: We are a leading provider of smart home solutions, committed to delivering exceptional customer experiences.



  • Aldridge, Walsall, United Kingdom Getting In Limited Full time

    Role SummaryThe Customer Experience Associate role at LightwaveRF is an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experience. As a key member of our support team, you will be responsible for troubleshooting and resolving hardware and software issues related to smart home products, collaborating with...


  • Aldridge, Walsall, United Kingdom Getting In Limited Full time

    Job OverviewAs a Smart Home Support Specialist at LightwaveRF, you will be responsible for providing exceptional customer experience to our clients. This role involves troubleshooting and resolving hardware and software issues related to smart home products, collaborating with cross-functional teams to escalate complex issues, and addressing customer queries...


  • Aldridge, Walsall, United Kingdom Getting In Limited Full time

    Smart Home Customer SupportWe are looking for a skilled Smart Home Customer Support specialist to join our team, providing top-notch customer experiences and resolving technical issues related to smart home devices. The ideal candidate will have strong communication skills, IT skills, and attention to detail.Key ResponsibilitiesAnswer inbound phone calls...

  • Smart Home Advisor

    1 day ago


    Aldridge, Walsall, United Kingdom Getting In Limited Full time

    Customer Service RoleWe are seeking a skilled Customer Service Specialist to join our team, providing top-notch customer experiences and resolving technical issues related to smart home devices. The ideal candidate will have strong communication skills, IT skills, and attention to detail.ResponsibilitiesDeliver exceptional customer experiences through phone...


  • Aldridge, Walsall, United Kingdom Getting In Limited Full time

    **Job Title:** Customer Service RepresentativeWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service, troubleshooting issues related to smart home products, and working closely with cross-functional teams to ensure prompt...


  • Aldridge, Walsall, United Kingdom Getting In Limited Full time

    Job DescriptionAs a Smart Home Support Specialist at LightwaveRF, you will play a critical role in delivering exceptional customer experience. Your responsibilities will include troubleshooting and resolving hardware and software issues, collaborating with cross-functional teams to escalate complex issues, and addressing customer queries and issues via phone...


  • Aldridge, Walsall, United Kingdom Aldridge Full time

    Unlock Your Potential as an Enterprise Sales ExecutiveWe're seeking a highly motivated and results-driven individual to join our team as an Enterprise Sales Executive. In this role, you'll drive our growth by building relationships, understanding market needs, and delivering tailored technology solutions.You'll focus on partner and customer interactions,...


  • Aldridge, Walsall, United Kingdom Aldridge Full time

    Become an IT Solutions Consultant at AldridgeWe're looking for an experienced professional to join our team as an IT Solutions Consultant. In this role, you'll build relationships, understand market needs, and deliver tailored technology solutions to drive our growth.You'll focus on partner and customer interactions, providing product demos and sales...


  • Aldridge, Walsall, United Kingdom Aldridge Full time

    Drive Aldridge's Growth as a Senior Business Development ManagerWe're seeking a seasoned professional to drive our growth by building relationships, understanding market needs, and delivering tailored technology solutions. As a Senior Business Development Manager, you'll focus on partner and customer interactions, providing product demos and sales support....


  • Aldridge, Walsall, United Kingdom Getting In Limited Full time

    **Job Overview:** We are looking for a skilled Smart Home Product Specialist to join our team. As a Smart Home Product Specialist, you will be responsible for delivering exceptional customer service, resolving technical issues, and collaborating with cross-functional teams to ensure seamless customer experiences.Key Responsibilities:Deliver exceptional...


  • Aldridge, Walsall, United Kingdom Foxmere Full time

    We are Foxmere, a dynamic business looking for a highly skilled Account Manager to join our sales team. As an Account Manager at Foxmere, you will be responsible for developing and executing sales strategies that drive revenue growth and build long-term relationships with our customers.About the PositionThis is an excellent opportunity for a seasoned sales...


  • Aldridge, Walsall, United Kingdom NHS Full time

    Are you passionate about delivering exceptional cleanliness and customer service in a luxury residential setting?About the RoleThis Housekeeping Assistant role at Avery Healthcare's Aldridge Care Home involves maintaining high standards of cleanliness and laundry. As part of our dedicated team, you will work to deliver hotel-style service to residents.Main...


  • Aldridge, Walsall, United Kingdom Aldridge Full time

    The ideal candidate for our IT Support and Service Delivery Manager role will be a seasoned professional with a proven track record of delivering exceptional results. As a key member of our team, you will be responsible for leading a team of technical support specialists in providing top-notch services to our clients.Main Responsibilities:Oversee a team of...


  • Aldridge, Walsall, United Kingdom Aldridge Full time

    About Our TeamAldridge is a dynamic organization that values innovation and collaboration. We are looking for a Technical Service Specialist to join our team who shares our passion for technology and customer satisfaction.Job Description:Work closely with cross-functional teams to resolve complex technical issuesDevelop and implement processes to improve...


  • Aldridge, Walsall, United Kingdom CV Library Full time

    We are seeking skilled HGV1 container drivers to join our distribution clients in Walsall and Birmingham.This role offers flexible day or night work, Monday-Friday, with weekend opportunities subject to availability.Key Responsibilities:Collecting containers from UK ports, primarily Felixstowe.Shunting containers from docks to the depot.Signing and verifying...


  • Aldridge, Walsall, United Kingdom InspHire Full time

    InspHire is a global enterprise seeking a dynamic and strategic Chief Marketing Officer to lead all marketing initiatives, driving business growth through innovative digital campaigns, advertising, and creative projects.Key Responsibilities:Craft and execute strategies for our Digital, Advertising, Communications, and Creative teams to boost brand awareness...


  • Aldridge, Walsall, United Kingdom Aldridge Full time

    Aldridge is a respected company seeking an experienced IT Project Engineer to drive project delivery and ensure high client satisfaction.Responsibilities:Manage and complete assigned projects and tickets efficiently.Analyze project scopes to identify potential risks and develop mitigation strategies.Maintain open communication channels with clients to ensure...


  • Aldridge, Walsall, United Kingdom Aldridge Full time

    Aldridge is seeking a skilled Technical Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing timely and professional support to end users, ensuring high user satisfaction and meeting daily utilization goals.The successful candidate will have strong problem-solving skills, a sense of humor, and a...


  • Aldridge, Walsall, United Kingdom Aldridge Full time

    We are seeking an IT Project Engineer to join our dynamic team at Aldridge, responsible for delivering high-quality projects to our valued clients.Key Accountabilities:To thoroughly complete assigned projects and tickets within given timelines.To review project scopes to understand objectives, target environments, and potential risks, developing contingency...


  • Aldridge, Walsall, United Kingdom Pioneer Selection Full time

    Pioneer Selection Job DescriptionWe are seeking a skilled Maintenance Specialist to join our team at Pioneer Selection in Walsall, West Midlands. The successful candidate will have experience in multi-skilled maintenance and be able to work effectively in a fast-paced industrial environment.The ideal candidate will have a strong understanding of industrial...