Customer Service Representative
4 days ago
About the Role
We are seeking a skilled Customer Service Assistant to join our team at Precise Recruitment Services Ltd. This is a full-time, permanent position that offers excellent career progression opportunities.
Key Responsibilities
- Providing exceptional customer service to clients via phone, email, and face-to-face interactions
- Resolving customer complaints and queries in a timely and professional manner
- Working closely with the sales team to identify and address customer needs
- Developing and maintaining strong relationships with customers to ensure loyalty and retention
- Conducting product training and demonstrations to customers as required
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Basic computer skills and experience with CRM software
- Ability to work independently and as part of a team
What We Offer
- A competitive salary of £24,000-£25,000 per year
- A comprehensive company pension scheme
- Free parking and on-site parking facilities
- Opportunities for career progression and professional development
- A supportive and dynamic work environment
Working Hours
Monday to Thursday: 9.00am - 5.00pm, Friday: 9.00am - 4.00pm
Job Type
Full-time, Permanent
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