Service Delivery Operations Manager
3 weeks ago
Arcus FM is seeking a highly skilled Service Delivery Operations Manager to oversee the management of a key account, ensuring excellent customer service in delivering against contract SLAs and commercial arrangements.
Key Responsibilities- Act as the primary point of contact for the contract, building and maintaining strong relationships with the client maintenance team
- Oversee the delivery of services to ensure they meet SLAs within assigned regions
- Coordinate with internal teams and external suppliers to ensure timely delivery of solutions and services
The successful candidate will have a solid background in facilities management, preferably with experience in retail environments, and demonstrable experience in managing maintenance and compliance. Proven experience in leading and managing teams, with a track record of delivering results and driving performance is essential.
Extensive knowledge of Microsoft packages, including Word, Excel, PowerPoint, and Outlook, is required. Knowledge of performance measures, KPIs, and SLAs, as well as relevant regulations, codes, and standards related to facilities management, safety, and environmental compliance, is also desirable.
Salary: Up to £40,000 per annum depending on experience. Benefits include a group personal pension scheme, life assurance, access to training, and a refer a friend reward scheme.
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Microsoft Service Delivery Manager
3 weeks ago
Cirencester, Gloucestershire, United Kingdom Arcus FM Limited. Full timeArcus FM Limited is currently seeking a Service Delivery Manager to oversee the management of key accounts, ensuring excellent customer service through the delivery of services in compliance with contract SLA's and commercial arrangements.ResponsibilitiesAct as the primary point of contact for the contract, building strong relationships with the client...
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Service Delivery Coordinator
4 weeks ago
Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeJob DescriptionWe are seeking a highly skilled Service Delivery Coordinator to join our team at St. James's Place. As a key member of our operational team, you will be responsible for overseeing the delivery of high-quality services to our internal teams.Key ResponsibilitiesManage and resolve priority incidents and associated communications in a timely and...
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Delivery Vehicle Operator
4 days ago
Cirencester, Gloucestershire, United Kingdom Driver Express Full timeAbout Us:">At Driver Express, we are committed to connecting skilled drivers with top logistics companies. Our goal is to provide a platform for drivers to find their next delivery job quickly and easily.Salary: £25,000 - £35,000 per annum, depending on experience and qualificationsJob Description:">We are seeking a reliable and motivated Delivery Vehicle...
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Service Operations Coordinator
2 weeks ago
Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeBelow are the key responsibilities of the Service Operations Coordinator role:Oversee service delivery across internal teams to ensure end-to-end service standardsPrioritize and manage incident resolution, communicating effectively with stakeholdersManage escalations and complaints on behalf of the Technology DivisionCollaborate with the Service Desk and...
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Service Delivery Expert
6 days ago
Cirencester, Gloucestershire, United Kingdom Arcus FM Limited. Full timeJob OverviewArcus FM Limited is seeking a highly skilled Service Delivery Expert to join their team. The successful candidate will be responsible for overseeing the management of a key account, including operational field teams and supply chain, to ensure excellent customer service in delivering against contract SLAs and commercial arrangements.
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Technical Service Delivery Lead
3 weeks ago
Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeKey ResponsibilitiesOversee the delivery of services across internal teams to ensure end-to-end service standards.Manage priority incidents and associated communications effectively.Escalate and resolve complaints on behalf of the Technology Division.Lead the management of projects into live support with the SJP Service Desk and other supporting...
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Delivery Services Representative
13 hours ago
Cirencester, Gloucestershire, United Kingdom Piranha Parcels Limited Full timeKey ResponsibilitiesMaintain a safety-first approach and comply with expected PPE standardsProvide excellent customer service at all times, polite and professional in dealings with customers, colleagues, and warehouse staffLoading vans with daily parcels and navigating through GPS technology to locate correct delivery locationsBenefits£14.75 per hour...
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Pharmacy Operations Manager
4 weeks ago
Cirencester, Gloucestershire, United Kingdom Michael Page Full timeAbout the Role:The Pharmacy Manager will oversee the day-to-day operations of a pharmacy, ensuring the delivery of efficient and effective patient-centred service. This includes managing a team of pharmacists and pharmacy assistants, complying with all regulatory and professional standards, and maintaining an organised and safe environment for staff and...
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Tesco Customer Service Delivery Driver
3 weeks ago
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Pharmacy Operations Manager
3 weeks ago
Cirencester, Gloucestershire, United Kingdom Michael Page Full timeAbout the RoleThis is a senior leadership position within a pharmacy operations team, responsible for delivering effective patient-centred services.The ideal candidate will possess strong leadership and team management skills, with the ability to manage a team of pharmacists and pharmacy assistants.Key Responsibilities:Oversee daily pharmacy operations to...
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Service Support Operations Coordinator
5 days ago
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Logistics Associate with Deliveries
7 days ago
Cirencester, Gloucestershire, United Kingdom Kubus Full timeCompany OverviewKubus is a global IT infrastructure solutions provider that supports companies across various industries worldwide. We work closely with customers to create tailored solutions that meet their specific needs, and we believe our talented employees are the key to our success. Our recent 'Outstanding To Work For' accreditation from Best Companies...
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Service Support Coordinator
4 weeks ago
Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeJob DescriptionWe are seeking a highly skilled Service Support Coordinator to join our team at St. James's Place. The successful candidate will be responsible for overseeing service delivery across internal teams, ensuring end-to-end service standards are met.Key ResponsibilitiesManage priority incidents and associated communicationsEscalate and resolve...
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Environmental Services Operator
1 day ago
Cirencester, Gloucestershire, United Kingdom Royal Mail Full timeKey ResponsibilitiesWe are seeking a highly motivated and experienced Environmental Services Operator to join our team at Royal Mail Property & Facilities Solutions in Cirencester. As a key member of our cleaning team, you will be responsible for maintaining high standards of cleanliness and hygiene in our facilities.Your duties will include:Maintaining a...
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Delivery Team Member
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Piranha Parcels Limited Full timeAbout the RoleAs a Delivery Driver with Piranha Parcels Limited, you will be responsible for delivering exceptional customer service while ensuring timely and efficient delivery of parcels. Key ResponsibilitiesLoad your van with parcels and use GPS technology to locate delivery locations.Use a delivery device to complete deliveries safely and...
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Project Manager
4 weeks ago
Cirencester, Gloucestershire, United Kingdom Havas Helia Ltd Full timeAbout the RoleWe are seeking a highly skilled Project Manager to join our team at Havas Helia Ltd. As a Project Manager, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and maintaining high-quality standards.Key ResponsibilitiesDevelop project scopes of work, estimates, and timelines.Manage project budgets,...
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Catering Operations Manager
1 day ago
Cirencester, Gloucestershire, United Kingdom Susan Hamilton Group Full timeWe are seeking a highly skilled and experienced General Manager for our catering operation in Surrey. This is an exciting opportunity to lead a team of professionals and deliver high-quality food services to our customers.As a key member of our management team, you will be responsible for the day-to-day running of the catering operation, managing a team of...
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Retail Operations Manager
1 day ago
Cirencester, Gloucestershire, United Kingdom Longfield Full time**About the Role**We are seeking a skilled Retail Operations Manager to join our team at Longfield in Cirencester. As Deputy Shop Manager, you will support the Shop Manager and Retail Area Manager in ensuring our shop meets its full potential.The successful candidate will oversee staff and volunteers, providing guidance, encouragement, and advice while...
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IT Service Management Specialist
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Cirencester, Gloucestershire, United Kingdom Pure Human Resources Full timeITSM Software Consultant RoleWe are seeking a skilled ITSM Software Consultant to join our team at Pure Human Resources. The ideal candidate will have experience in Service Management implementation and a passion for workflow and technology.Key Responsibilities:Work closely with customers to understand their needs and build strong relationships.Propose...
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Operations Manager
1 day ago
Cirencester, Gloucestershire, United Kingdom The Fleece, Cirencester Full timeAbout the RoleWe are seeking an Operations Manager to join our team at The Fleece in Cirencester, where you will be responsible for overseeing the day-to-day operations of the business.Main Responsibilities:Managing payroll budgets and rotas in line with agreed targets.Taking responsibility for all business operations when on shift and ensuring the team can...