Cinematic Hospitality Specialist

1 month ago


Brighton, Brighton and Hove, United Kingdom Cineworld Cinemas Ltd Full time
Job Description

The Cinematic Hospitality Specialist will be responsible for delivering exceptional customer experiences and ensuring a superior standard of service at Cineworld Cinemas Ltd. This role requires a highly motivated and enthusiastic individual who can work effectively in a fast-paced environment.

Key Responsibilities
  • Provide outstanding customer service, responding to queries and resolving issues in a timely and professional manner.
  • Ensure the highest standards of cleanliness and maintenance across various areas, including food preparation and cash handling.
  • Develop and maintain strong relationships with customers, colleagues, and management to drive sales growth and increase customer satisfaction.
Requirements
  • Prior experience in customer-facing roles or food service environments is essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Able to lift heavy objects, stand for long periods, and work in a fast-paced environment.
Benefits and Salary
  • Competitive estimated annual salary: £26,000 - £31,000, depending on experience.
  • Range of benefits, including free movies, Premiere Pass, 28 days holiday per year, and contributory pension scheme.

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