Application Support Consultant SQL

3 weeks ago


London, Greater London, United Kingdom NEC Software Solutions Full time
Role Overview

As a member of our Customer Support Operations group, you will be responsible for resolving application support issues for our Housing solution. This role requires in-depth knowledge of application environments and the ability to provide technical assistance and application support to NEC Housing customers.

Key Responsibilities
  • Provide technical assistance and application support to customers.
  • Develop and implement technical support procedures/documentation.
  • Proactively deliver support services and identify revenue generation opportunities.

Requirements
  • Knowledge of Housing Management Software is Essential.
  • Proven experience supporting Web Applications.
  • Proficiency in SQL scripting and Housing database administration.
  • Experience of delivering support to users.

Desirable Skills
  • Experience with NEC Housing software and related applications.
  • Microsoft Windows/Linux/Solaris.
  • Understanding of software development principles in an ISO 9001 environment.

Benefits
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
  • 25 days paid holiday with the option to buy/sell (FTE).
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.
  • A selection of flexible benefits to suit your individual needs.

About NEC Software Solutions
  • We are an equal opportunities employer, welcoming applications from all communities.
  • We work with governments, hospitals, police forces, housing providers, local authorities and more.
  • We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way.


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