Debt Recovery Expert for Public Sector Projects

1 month ago


Basildon, United Kingdom Portfolio Credit Control Full time

Join Portfolio Credit Control in our mission to deliver exceptional debt recovery services to public sector clients. As a Revenue Controller, you will play a vital role in ensuring timely payment of Council Tax and other debts. If you have experience in debt recovery, a strong knowledge of Council Tax and NNDR law, and excellent communication skills, we want to hear from you

About Us

At Portfolio Credit Control, we pride ourselves on providing top-notch debt recovery services to our clients. Our team of professionals works tirelessly to ensure that our clients receive the best possible results. We are looking for a talented Revenue Controller to join our team and help us achieve our goals.

Job Description

Job Title: Revenue Controller

Location: [Location]

Job Type: Full-time

Salary: £40,000 - £60,000 per annum

We are seeking an experienced Revenue Controller to join our team. The successful candidate will be responsible for communicating with taxpayers and other interested persons to identify occupiers, owners for liabilities, discounts, and disregards. They will also facilitate payment of Council Tax by ensuring that demand notices and other documentation are issued to tax payers as appropriate.

The ideal candidate will have demonstrable experience of working in a recovery section or in a similar environment dealing with the collection of various debt types. They will also have a good working knowledge of Council Tax and NNDR law and procedures, as well as experience of customer/public contact demonstrating good communication and interpersonal skills.

Responsibilities:

  • Communicate with taxpayers and other interested persons to identify occupiers, owners for liabilities, discounts, and disregards
  • Facilitate payment of Council Tax by ensuring that demand notices and other documentation are issued to tax payers as appropriate
  • Implement methods of payment, refunds, and other transactions as necessary
  • Serve various legal notices and invoices for all debt types, implementing payment agreements and take appropriate action for collection and recovery in accordance with guidelines
  • Ensure that appropriate methods of enforcement and sanctions are pursued, having regard to the means and circumstances of debtors
  • Maintain knowledge of Council Tax and Benefits legislation, including debt collection, enforcement, and insolvency law
  • Represent the council in court hearings for all debt types
  • Ensure that communications with DWP through the Customer Information System (CIS) or its equivalent are properly implemented and undertaken by the relevant staff in accordance with agreed procedures

Requirements:

  • Demonstrable experience of working in a recovery section or in a similar environment dealing with the collection of various debt types
  • Good working knowledge of Council Tax and NNDR law and procedures
  • Experience of customer/public contact demonstrating good communication and interpersonal skills
  • Experience of accurately maintaining and interpreting personal and financial data
  • Experience of using office information systems, specifically CIVICA

We offer a competitive salary, a comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced Revenue Controller looking for a new challenge, please submit your application. We look forward to hearing from you

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for career growth and development

How to Apply:

If you are interested in this exciting opportunity, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you



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