Senior Debt Recovery Specialist
1 day ago
We are seeking a highly skilled Senior Debt Recovery Specialist to join our team at Wilmington plc.
About the RoleIn this challenging and rewarding position, you will be responsible for reducing debt, handling queries, and ensuring that company policies are adhered to. Your expertise in B2B and B2C credit control, including reducing DSO and managing ledger balances, will enable you to proactively collect payments from customers and work towards cash collection targets.
You will also be responsible for reconciling customer accounts, managing withholding tax and exchange rate differences, accurately identifying and allocating incoming cash, and initiating refunds for credit balances when necessary. Additionally, you will handle and resolve customer account queries, maintaining clear and concise notes in the credit control system.
Key Responsibilities- Credit Control & Payment Collection: Proactively contacting customers via phone and email to collect payments, working towards challenging cash collection targets.
- Account Management & Reconciliation: Reconciling customer accounts, managing withholding tax and exchange rate differences, accurately identifying and allocating incoming cash, and initiating refunds for credit balances when necessary.
- Customer Queries & Issue Resolution: Handling and resolving customer account queries, ensuring that the issue tracking system is kept up to date, while maintaining clear and concise notes in the credit control system.
To be successful in this role, you must have:
- Experience in B2B and B2C credit control, including reducing DSO and ledger balances.
- Minimum GCSE English and Maths grade C.
- Intermediate Excel and Word skills, including vlookups.
- Strong communication skills, verbal and written.
- Able to accept and encourage evolving processes.
- Time management and organisational skills.
We offer a competitive salary of £24,000 - £26,000 per annum, depending on experience, as well as 25 days annual leave and a generous commission scheme. You will also have access to a variety of wellbeing tools and resources. Our office locations include Hybrid - Fort Dunlop in Birmingham or Phoenix Place in Basildon.
If you are an experienced Credit Controller looking to take the next step in your career within a global organisation, we want to hear from you.
-
Financial Recovery Specialist
3 weeks ago
Basildon, Essex, United Kingdom Novax Recruitment Ltd Full timeJob Description for Financial Recovery SpecialistWe are seeking a Financial Recovery Specialist to join our team at Novax Recruitment Ltd. The successful candidate will be responsible for working within the Council Tax Recovery team, taking incoming recovery calls, and managing debtors.Key responsibilities include:Communicating with taxpayers to identify...
-
Revenues Officer
4 weeks ago
Basildon, Essex, United Kingdom Novax Recruitment Ltd Full timeJob Title: Revenues Officer - Tax Recovery SpecialistJob Summary: Novax Recruitment Ltd is seeking a Revenues Officer to join their team in Basildon. The successful candidate will work within the Council Tax Recovery team, taking incoming recovery calls, setting up special payment arrangements, and communicating with taxpayers.Key Responsibilities:Take...
-
Revenues Officer
4 weeks ago
Basildon, Essex, United Kingdom Hatched Recruitment Group Full timeCouncil Tax Recovery SpecialistAs a Council Tax Recovery Specialist, you will be working within the Council Tax Recovery team, predominantly taking all incoming recovery calls from Council Tax charge payers, taking payments and setting up special payment arrangements. The ideal candidate will need experience working within a busy Council Tax Recovery...
-
Revenues Officer
4 weeks ago
Basildon, Essex, United Kingdom Instajobs Limited Full timeCouncil Tax Recovery SpecialistInstajobs Limited is seeking a skilled Revenues Officer to join our team in a temporary capacity. As a Council Tax Recovery Specialist, you will be responsible for communicating with taxpayers and other interested parties to identify occupiers, owners, and liabilities. Your duties will include facilitating payment of Council...
-
Revenue Collection Specialist
4 weeks ago
Basildon, Essex, United Kingdom Novax Recruitment Ltd Full timeJob Title: Revenue Collection SpecialistJob Summary: Novax Recruitment Ltd is seeking a skilled Revenue Collection Specialist to join their team. The ideal candidate will have experience in debt recovery and a strong understanding of Council Tax and NNDR law and procedures.Key Responsibilities:Working within the Council Tax Recovery team, taking incoming...
-
Revenue Collection Specialist
4 weeks ago
Basildon, Essex, United Kingdom Novax Recruitment Ltd Full timeJob Title: Revenue Collection SpecialistJob Summary: We are seeking a skilled Revenue Collection Specialist to join our team at Novax Recruitment Ltd.Key Responsibilities:* Work within the Council Tax Recovery team, taking incoming calls from Council Tax charge payers, taking payments, and setting up special payment arrangements.* Communicate with taxpayers...
-
Financial Recovery Specialist
3 weeks ago
Basildon, Essex, United Kingdom Refine Recruitment Full timeFinancial Recovery SpecialistAt Refine Recruitment, we are seeking a highly skilled Financial Recovery Specialist to join our team.The ideal candidate will have a background in Council Tax recovery and experience working with the Civica Open Revenues system.Key Responsibilities:Handle Council Tax recovery callsProcess payments and arrange payment plansManage...
-
Revenue Collection Specialist
4 weeks ago
Basildon, Essex, United Kingdom Optima Plus Recruitment Full timeJob Title: Revenue Collection SpecialistAbout Us: Optima Plus Recruitment is a leading recruitment agency dedicated to connecting talented individuals with rewarding employment opportunities. We specialize in matching skilled professionals with reputable organizations across various industries.Job Description: The Revenue Collection Specialist will be...
-
Financial Recovery Specialist
4 weeks ago
Basildon, Essex, United Kingdom Refine Recruitment Full timeKey Responsibilities:Handle Council Tax recovery calls Process payments and arrange payment plans Manage enforcement actions Represent the council at court hearings Work with Civica Open Revenues system Essential Experience:Council Tax Recovery background Civica Open Revenues expertise Understanding of Council Tax legislation Customer service excellence This...
-
Revenue Controller
4 weeks ago
Basildon, Essex, United Kingdom Portfolio Credit Control Full timeJob SummaryPortfolio Credit Control is seeking a skilled Revenue Controller to join our team in a fast-paced environment. As a key member of our public sector project team, you will be responsible for assisting a project within a public sector client using the CIVICA system.Key ResponsibilitiesCommunicate with taxpayers and other interested persons to...
-
Revenues Collector
2 weeks ago
Basildon, Essex, United Kingdom Novax Recruitment Ltd Full timeRevenues Collector RoleWe are seeking a Revenues Collector to join our team at Novax Recruitment Ltd.Key Responsibilities:Collecting Council Tax and other revenues from liable parties.Communicating with taxpayers and other interested parties to resolve debt and payment issues.Maintaining accurate records of revenue collection and debt recovery...
-
Senior Dispute Resolution Solicitor
3 weeks ago
Basildon, Essex, United Kingdom AJ Chambers Full timeAJ Chambers is partnering with a forward-thinking law firm in mid-north Essex to fill a unique position for a Senior Dispute Resolution Solicitor as a Salaried Partner and department head.This is an exceptional opportunity to become part of the firm's leadership team and help build upon their existing dispute resolution offering. You will immediately join as...
-
Mental Health Recovery Specialist
2 weeks ago
Basildon, Essex, United Kingdom Southern Education Recruitment Ltd Full timeAbout the Role:This position involves supporting clients as they transition from hospital care to their homes. The focus is on guiding clients through their recovery journey over a 24-month period, helping them set and achieve their goals, become more self-reliant, and reduce their dependence on medical interventions and hospitalisations.Key...
-
Senior Litigation Solicitor
1 month ago
Basildon, Essex, United Kingdom Origin Legal Full timeWe are seeking a highly skilled Solicitor to join our successful Disputes Team at Origin Legal. The ideal candidate will have a strong background in delivering excellent service in a fast-paced environment and be confident in handling a wide range of civil and commercial disputes.The successful candidate will have experience in:Business disputes, including...
-
Dispute Resolution Solicitor
5 days ago
Basildon, Essex, United Kingdom Origin Legal Full timeOrigin Legal is seeking to add a qualified Solicitor to its highly successful Disputes Team. The ideal candidate should possess the ability to deliver an exceptional service in a fast-paced environment and hit the ground running to tackle a wide range of civil and commercial disputes.These may include business disputes, debt recovery, statutory demands,...
-
Revenue Collection Specialist
4 weeks ago
Basildon, Essex, United Kingdom Refine Recruitment Full timeRevenue Collection SpecialistRefine Recruitment is seeking a skilled Revenue Collection Specialist to join their Council Tax Recovery team in Basildon. The ideal candidate will have a background in Council Tax recovery and experience with the Civica Open Revenues system.Key Responsibilities:Handle Council Tax recovery calls and process paymentsArrange...
-
Finance Office Manager Role
2 weeks ago
Basildon, Essex, United Kingdom Adore Recruitment Full timeCompany OverviewWe are Adore Recruitment, a leading recruitment agency in the field of finance and accounting. We are seeking an experienced Finance Office Manager to join our client's team.Job Description: This is a full-time role, working Monday to Friday, from 8:30 AM to 5:30 PM. The successful candidate will be responsible for sales ledger management,...
-
Revenue Collection Specialist
4 weeks ago
Basildon, Essex, United Kingdom JoRecruitment Limited Full timeJob Title: Revenue Collection SpecialistJob Type: TemporaryIndustry: Public SectorJob Summary: We are seeking a skilled Revenue Collection Specialist to join our team. The successful candidate will work with our Council Tax Recovery team, taking incoming calls from customers, processing payments, and setting up special payment arrangements.Key...
-
Senior SQL Database Specialist
4 weeks ago
Basildon, Essex, United Kingdom Leonardo Full timeJob Title: Senior SQL Database SpecialistWe are seeking a highly skilled Senior SQL Database Specialist to join our team at Leonardo. As a key member of our database team, you will be responsible for designing, implementing, and maintaining high-performance SQL Server databases.Key Responsibilities:Design and implement efficient database architectures to...
-
Senior Engineering Project Manager
4 weeks ago
Basildon, Essex, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Senior Engineering Project ManagerJob Summary:We are seeking an experienced Senior Engineering Project Manager to join our team at Hays Specialist Recruitment Limited. As a Senior Engineering Project Manager, you will be responsible for overseeing full project lifecycles from initial customer contact through to project delivery.Key...