Sales Professional

4 weeks ago


Basingstoke, Hampshire, United Kingdom Fitness First Full time

About the Role

We are seeking a highly motivated and results-driven Sales Person to join our team at Fitness First Basingstoke Club. As a Sales Person, you will be responsible for achieving sales targets and providing exceptional guest service to our members.

Your Key Responsibilities

  • Act as a positive example for all club staff, embodying the spirit of operational excellence.
  • Assist in the club's guest experience journey, converting prospects into members and ensuring accurate data capture.
  • Promote excellent FFX performance and other signature Fitness First products.
  • Collaborate with business support functions to achieve daily, weekly, and monthly sales targets.
  • Assist in coordinating outreach activities to promote the club and identify areas for improvement.
  • Stay updated on membership fees and promotions, conveying the same understanding to club members.
  • Maintain high levels of sales integrity, welcoming new prospects and members warmly and clearly informing them about terms and conditions.
  • Support building new and maintaining existing corporate relationships by participating in events and maintaining quality relationships.
  • Play a pivotal role in retaining existing club members by providing exceptional experiences.
  • Help process and address feedback received as per Fitness First's complaints policy.
  • Assist other team members as needed, including initiating positive interactions with members on the gym floor.
  • Adhere to health and safety guidelines, completing relevant checks.

Your Skills and Experience

  • Demonstrated ability to contribute to meeting club revenue goals through the achievement of sales targets.
  • Prior experience in sales or service within a similar environment is desirable.
  • Proficiency in selling both face-to-face and over the phone.
  • Basic knowledge of the fitness industry is beneficial.
  • Ability to provide exceptional guest service.
  • Willingness to be flexible and adaptable to business needs.
  • Good level of communication skills, both verbal and written.
  • Ability to meet set targets and deadlines.
  • Be proactive and self-motivated in performing expected duties.
  • Friendly and approachable demeanour, in line with our values.

What's in it for you...

  • The chance to be part of a premium fitness brand, working in a dynamic and passionate fitness atmosphere.
  • A good salary with the ability to earn commission.
  • Great career growth and training prospects.
  • Access to a free gym membership.
  • Annual awards, fitness challenges, enhanced terms, and conditions - including your birthday off, and many more benefits.

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