Technical Service Representative

4 days ago


Exeter, Devon, United Kingdom Dealerweb - Eight Technology Ltd. Full time
About the Role

We are looking for a talented Technical Service Representative to join our team at Dealerweb - Eight Technology Ltd.

This is an exciting opportunity for a motivated individual to provide exceptional technical support to our customers. The successful candidate will have excellent communication skills, a positive and proactive attitude, and the ability to work well as part of a fast-paced team.

Salary Range: £25,000 - £30,000 per annum, depending on experience

Responsibilities
  • Provide technical support to customers via phone and email
  • Liaise with team members and escalate issues as necessary
  • Take ownership of technical issues and manage them to resolution
  • Develop and maintain product and system knowledge and skills
  • Write and update Standard Operating Procedures for repeated tasks


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