Technical Services Specialist
4 days ago
A seasoned Technical Account Manager is required to join our client, a leading food manufacturer.
Job SummaryThis role involves providing expert technical support to customers, addressing queries and concerns in a timely and professional manner. The successful candidate will work closely with internal stakeholders to ensure seamless customer interactions.
Key Responsibilities- Respond to technical queries, customer complaints, and product rejections in a timely and professional manner.
- Support the due diligence process to satisfy risk and compliance team requirements.
- Maintain accurate and up-to-date technical documentation, including specifications, reports, and project details.
The ideal candidate will have a strong background in technical account management, preferably within the food industry. Key skills and qualifications include:
- 3-5 years of experience in a technical/commercial or procurement function within a short-shelf-life food supplier.
- Project management capabilities with adherence to deadlines.
- Regular face-to-face customer contact within a head office setting.
- Advanced Microsoft package skills and electronic data management systems.
Our client offers a competitive salary of £50,000 - £55,000 per annum, plus benefits and opportunities for career growth.
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