Technical IT Specialist

4 days ago


Nuneaton, Warwickshire, United Kingdom CV-Library Full time
IT Engineer - Telecoms Provisioning Specialist

Location: Coleshill, Birmingham

Estimated Salary: £45,000 - £60,000 per annum

About the Role

We are seeking a skilled IT professional to join our dynamic telecoms company. The successful candidate will have a proven track record in provisioning and technical problem-solving, with hands-on expertise in telecoms systems, VoIP, and IT networks.

The ideal candidate will possess excellent communication skills and a customer-focused approach, ensuring seamless delivery of telecoms services to clients.

Key Responsibilities
  1. Provisioning: Configure and deploy telecoms systems, including VoIP, phone lines, and broadband services, maintaining optimal network performance.
  2. IT Support: Provide technical support to both internal teams and external clients, troubleshooting hardware, software, and network issues, with a focus on delivering exceptional customer service.
  3. System Management: Maintain and update IT infrastructure, ensuring efficient operation and reliability, with accurate records of provisioning activities and system configurations.
Requirements
  1. Proven experience in an IT engineering role, ideally within telecoms or MSP environments.
  2. Hands-on expertise in telecoms provisioning, VoIP systems, and IT networks, with a strong understanding of network architecture and protocols.
  3. Excellent communication and customer service skills, with the ability to work effectively with both technical and non-technical stakeholders.
What We Offer
  • A competitive salary package, including benefits, with opportunities for career progression and professional development.


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