Deputy General Manager

3 weeks ago


Liverpool, Liverpool, United Kingdom COSMO Restaurant Group Full time

About the Role:

We are seeking a highly skilled and experienced Deputy General Manager to join our team at COSMO Restaurant Group. As a key member of our management team, you will be responsible for driving the success of our restaurant and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:

  • Lead and manage a high-performing team to achieve excellent customer service and sales results.
  • Develop and implement effective strategies to drive revenue growth and improve operational efficiency.
  • Ensure that all aspects of restaurant operations are running smoothly, including food quality, service standards, and staff management.
  • Collaborate with the General Manager to set and achieve business objectives, and to develop and implement plans to achieve them.
  • Recruit, train, and develop a talented team of restaurant staff to ensure that they have the skills and knowledge needed to deliver exceptional customer service.
  • Monitor and control costs, including food, labor, and overheads, to ensure that they are within budget.
  • Ensure that all health and safety, food safety, and hygiene standards are met, and that the restaurant is compliant with all relevant regulations.
  • Develop and maintain strong relationships with suppliers, partners, and other stakeholders to ensure that the restaurant is well-supported and that we are getting the best possible value for money.
  • Stay up-to-date with industry trends and best practices, and share knowledge and ideas with the team to ensure that we are always improving and innovating.

Requirements:

  • Proven experience as a Deputy General Manager or in a similar role in the hospitality industry.
  • Excellent leadership and management skills, with the ability to motivate and inspire a team.
  • Strong business acumen, with the ability to analyze data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and suppliers.
  • Ability to work under pressure and to prioritize tasks effectively.
  • High level of enthusiasm and energy, with a passion for delivering exceptional customer service.
  • Ability to work flexible hours, including evenings and weekends, as required.
  • Relevant qualifications, such as a degree in hospitality or a related field, and/or a recognized hospitality management certification.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and experienced Deputy General Manager looking for a new challenge, please apply now.



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