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Senior Quality Manager

2 months ago


Wellingborough, United Kingdom Verto People Full time

Job Summary:

We are seeking a highly skilled Senior Quality Manager to join our team at Verto People. As a Senior Quality Manager, you will be responsible for leading a team of quality professionals and ensuring that our products meet the highest standards of quality.

Key Responsibilities:

  • Lead a team of 4 quality professionals, including a Service Administrator, Service Technician, Quality Controller, and Quality Technician.
  • Coordinate activities including primary investigations, corrective action, root cause analysis, reporting, and despatch.
  • Manage customer complaint investigations through to root cause and prepare suitable technical reports.
  • Use FMEA, 8D, and Root Cause analysis to identify and resolve product faults and ensure quality and complaints are supported.
  • Provide technical service support and root cause analysis on a range of sensors, test and measurement equipment, PED-related equipment, and ATEX products.
  • Liaise with various engineering departments to ensure seamless communication and collaboration.

Requirements:

  • Previous experience as a Senior Quality Engineer, Quality Supervisor, Quality Team Leader, Quality Specialist, Senior Service Engineer, Service Supervisor, or Technical Support Engineer.
  • Engineering qualification in mechanical, electrical, or electronic fields.
  • Knowledge of FMEA, 8D, or root cause analysis.
  • Knowledge of sensors, test and measurement equipment, PED-related equipment, ATEX products, valves, controls, instrumentation, actuators, meters, pipework, gas, fluids, food and dev, hydraulics, electromechanical, compressors.
  • Exposure within the process industries, including oil and gas, food and beverage, pharma, chemical, petrochemical, marine, and nuclear.

What We Offer:

  • A competitive salary of £46,000 + bonus.
  • A comprehensive pension scheme.
  • 24 days holiday plus bank holidays plus birthday leave.
  • Medicash.