Quality Assurance Manager
3 weeks ago
ACS Staffing Solutions is seeking an experienced Quality Manager to join their team. The successful candidate will be responsible for overseeing all aspects of quality management, ensuring compliance with internal and external standards. This role provides an exciting opportunity for a candidate to establish and maintain high standards of quality in alignment with the company's reputation for innovation and reliability.
Key Responsibilities:
• Conduct and oversee internal, supplier, and customer audits; report findings and drive corrective actions
• Lead and support the Quality team in quality control, risk assessment, team development, and succession planning
• Ensure SOPs remain current, accurate, and compliant with customer and ISO 9001/14001 requirements
• Manage the annual audit schedule, ensuring adherence to customer, legislative, and internal specifications
• Analyse and reduce the Cost of Poor Quality (COPQ) using Root Cause and Corrective Action (RCCA)
• Serve as the technical lead for New Product Introductions, establishing quality standards from the outset
• Interface directly with customers to understand requirements and develop sustainable quality solutions
• Collaborate with suppliers to continually improve quality across the extended supply chain
About You:
The successful candidate will ideally hold a degree and have 5+ years of experience in leading quality-focused teams, with a strong track record in ISO accreditation, internal audits, and continuous quality improvement methods. They will be proficient in continuous improvement (CI/Kaizen) methods, have commercial acumen and strong stakeholder engagement skills, and excellent communication and presentation abilities across all levels. They will also be self-motivated, results-oriented, and an effective team player, adaptable, with a proactive and positive approach to problem-solving, and strong organisational skills with the capability to drive team objectives.
On offer is a competitive salary and benefits package.
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