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Pensions Associate
2 months ago
At Allegis Group, we are seeking a highly skilled Pensions Associate to join our team. As a key member of our Field Support Group, you will be responsible for delivering exceptional customer service to our contractors, Sales partners, and internal teams.
Key Responsibilities:
- Act as the sole point of contact for contractors, managing queries, mid-contract changes, extensions, and offboarding.
- Deliver a high level of customer service to internal and external customers.
- Responsible for data entry, validation, and integrity for all information entered into Allegis Internal systems.
- Update and maintain contractor records on Allegis Internal systems and Salesforce.
- Support the Time and Expense Associate and Sales Partners with ad-hoc reporting.
- Understand and apply legislation affecting the business and contractors, managing change in line with legislation.
- Advises consultants and contractors on policies, compliance, and other information that affects the business and/or the individual.
Requirements:
- Customer-focused, helpful, and willing to support at all times.
- Understanding of the principles for providing excellent customer service.
- Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally.
- Previous working knowledge of Microsoft and Oracle packages.
- Previous experience of working within an office or administration.
- Good communication skills – must be able to build both local and remote working relationships.
About Allegis Group:
Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market-leading clients. We understand the importance of people in any business and invest in the training and development of our people, offering continuous opportunities to those who earn the right.