Technical Assurance Manager

1 month ago


Bristol, Bristol, United Kingdom SWAST Full time
About the Role

The Ambulance Radio Programme (ARP) is seeking a Technical Assurance Manager to provide technical support and assistance to Ambulance Trusts throughout the life of the ARP service contract. The successful candidate will be the primary interface between the ARP in-life team and the tactical delivery of new services or system modifications and upgrades.

Main Responsibilities

Lead and plan small and large-scale system testing events in conjunction with system suppliers and users. Events may involve structured testing at a reference site or live system testing in a mission-critical Trust environment.

Requirements
  • ITIL Foundation
  • Extended knowledge of Telecommunication principles
  • Proven written and verbal communication skills
  • Significant experience of working within a large-scale service management structure
  • Knowledge of OGC Supplier Management
  • Knowledge of Service Management Toolsets


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