Customer Relationship Management Specialist

4 weeks ago


Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    Company Description


Frasers Group is a leading retail company that's redefining the industry through digital innovation and unique store experiences. As a key player, we're committed to delivering exceptional customer experiences across our global brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.


    Key Responsibilities



  • Support CRM Team
  • Manage Customer Relationships
  • Assist with Marketing Campaigns
  • Provide Insights for Customer Engagement and Business Performance

    Requirements



  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Good Communication Skills
  • Ability to Work Independently and as Part of a Team
  • Basic Knowledge of Data Analysis and Reporting Tools
  • A Proactive and Customer-Focused Approach to Work
  • Ability to Handle Multiple Tasks and Prioritize Effectively

    About Frasers Group


Frasers Group is a company that's passionate about innovation and customer satisfaction. We're looking for talented individuals to join our team and help us achieve our goals.


    Reporting Structure


This role reports directly to the CRM Manager, who oversees the entire CRM team.



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