Leading a 4-Star Torquay Hotel

2 weeks ago


Torquay, Torbay, United Kingdom Andrew Brownsword Hotels Full time

Company Overview

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At Andrew Brownsword Hotels, we're committed to delivering exceptional hospitality experiences that exceed our guests' expectations. Our collection of historic hotels offers breathtaking sea views, stunning architecture, and unforgettable experiences for our guests. As a General Manager, you'll play a vital role in shaping the future of our company and ensuring that every guest has an unforgettable stay.

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About the Job

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We're seeking a seasoned General Manager to lead our 152-bedroom Victorian-era hotel in Torquay, Devon. This is an exciting opportunity to join a dynamic team and drive commercial success, develop our people, and deliver exceptional service standards. With a focus on revenue growth, operational efficiency, and guest satisfaction, you'll be at the forefront of our efforts to maintain high-quality standards across all areas of the hotel.

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Key Responsibilities

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  • Develop and implement strategic plans to drive revenue growth and improve operational efficiency">
  • Lead a high-performing team, providing coaching, development opportunities, and recognition to ensure everyone reaches their full potential">
  • Maintain high-quality standards across all areas of the hotel, including guest services, food and beverage, and housekeeping">
  • Analyze financial performance, making informed decisions to achieve commercial goals">
  • Foster strong relationships with central support teams, implementing group strategies while driving local activity">
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Requirements

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To succeed in this role, you'll need:

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  • A proven track record as a General Manager in a similar property">
  • Excellent commercial skills and awareness, with the ability to make informed business decisions">
  • Strong IT skills and experience using digital platforms">
  • Leadership skills, with the ability to motivate and develop a high-performing team">
  • Passion for delivering exceptional customer service and exceeding guest expectations">
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Benefits

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We offer a competitive salary of £65,000 - £85,000 per annum, depending on experience, plus a range of benefits, including:

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  • Competitive pay, plus service charge and tips">
  • Treats and rewards through our Perkbox platform">
  • Exclusive discounts across our family of hotels">
  • Opportunities to progress and move up within the company">
  • An externally run confidential helpline for any support you require">
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About Our Family of Hotels

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We're a family of hotels that welcomes guests with open arms, warm hearts, and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it's the simple things that matter.

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With a portfolio of award-winning hotels, including Gidleigh Park in Devon and Amberley Castle, we offer a range of opportunities for career advancement and personal growth. If you're passionate about delivering exceptional hospitality experiences and leading a talented team, we'd love to hear from you.

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Estimated Salary: £75,000 - £90,000 per annum



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