Southampton Store Crew Member

1 month ago


Southampton, Southampton, United Kingdom FatFace Full time

Job Overview:

We are seeking a passionate and enthusiastic individual to join our Southampton store team as a Sales Associate. As the face of our business, you will be responsible for providing exceptional customer service, ensuring a memorable experience for our customers.

About Us:

FatFace is a leading fashion brand that values style, positivity, and inclusivity. Our purpose is to bring joy and happiness to our customers' lives through the clothes we make and the experiences we create.

Responsibilities:

  • Greet and thank customers in a friendly and professional manner
  • Provide expert advice on our products to ensure customers find the best fit
  • Process sales, orders, and refunds efficiently and accurately
  • Help with stock replenishment, deliveries, and visual merchandising
  • Maintain a clean and organized store environment
  • Stay up-to-date with company promotions and initiatives
  • Support floor moves, sale set-ups, and launches
  • Adhere to company policies and procedures

Requirements:

  • Excellent customer service skills
  • Passionate commitment to the FatFace brand
  • Ability to work productively in a fast-paced environment
  • Confidence in taking initiative and working independently
  • Team player with excellent interpersonal skills

Benefits:

  • Competitive salary: £25,000 - £30,000 per annum
  • Generous discount allowance
  • Perkbox membership with exclusive discounts and wellbeing content
  • Dental insurance and pension scheme
  • EAP support and sick pay allowances
  • Sabbatical leave and enhanced family-friendly policies

What We Offer:

At FatFace, we believe in fostering a positive and inclusive work environment. Our team members enjoy a range of benefits, including a generous discount allowance, Perkbox membership, and access to our learning management system, THRIVE.

Join Our Team:

We are committed to creating a diverse and inclusive workplace where everyone feels valued and supported. If you share our passion for delivering exceptional customer service and are eager to grow your career in retail, we would love to hear from you.



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